What action must an employer take if an employee contests a nonconfirmation?

When an employee receives a nonconfirmation notice from E-Verify, indicating that their information does not match what is in government records, the appropriate action for the employee is to visit the Social Security Administration (SSA) field office, especially if the nonconfirmation is related to their Social Security number. This visit allows the employee to clarify or resolve any discrepancies in their records, which is crucial for correcting their employment verification status.

Under E-Verify guidelines, it is the employee's responsibility to pursue the contest process. The employer is required to inform the employee of their rights and options following a nonconfirmation result. The employer cannot automatically verify the employee or re-submit the verification without the employee taking action first. Providing a new Form I-9 would not address the underlying issue of the nonconfirmation; instead, the employee needs to ensure their information aligns with SSA or other relevant agencies. Thus, visiting the SSA field office is a critical step in contesting a nonconfirmation effectively.